Mackie Speaker System SA1532Z User Manual

SA1532Z  
3-WAY ACTIVE  
LOUDSPEAKER SYSTEM  
USER’S MANUAL  
 
INTRODUCTION  
Thank you for choosing Mackie’s active sound reinforce- A male XLR Thru jack is provided for daisy-chaining the  
ment loudspeaker systems.  
signal to additional SA1532z cabinets.  
The SA1532z is a high-efficiency, extreme output,  
horn-loaded, 3-way, wide-dispersion, active sound  
reinforcement system. It features a one-piece 90º x 40º  
horn, which includes both the mid- and high-frequency  
Three built-in power amplifiers provide 100 watts rms  
each for the mid-frequency and high-frequency drivers,  
and 1100 watts rms for the low-frequency driver. The  
amplifier modules sit on a mammoth aluminum heatsink  
sections in a proprietary optimized Wavefront™ design. that eliminates the need for fans. A tremendous benefit  
Unlike typical mid/high horn designs, the high-frequency of having the amplifiers located within the loudspeaker  
section is positioned to fire down into the 6-inch mid-  
cabinet is that the SA1532z functions as a system, opti-  
range’s dispersion pattern. This creates a focused, single mizing acoustic, electronic, and mechanical designs to  
wave front with excellent phase and power response  
characteristics. The resulting 90º x 40º dispersion pat-  
tern provides a very open, natural sound at extreme  
output levels.  
achieve the highest level of performance and value.  
The rear mounted amplifier assembly features  
separate signal and AC power panels separated by the  
heatsink. The signal input panel contains:  
• an input XLR and loop-through XLR  
• a volume level control  
The 6-inch neodymium mid-range transducer oper-  
ates between 700 Hz and 3000 Hz, eliminating the place-  
ment of a crossover point in the middle of critical voice  
frequencies. Frequencies above 3000 Hz are reproduced  
by a 1.75-inch neodymium compression driver. The low  
frequencies are produced by two high-output 15-inch  
woofers.  
• Power ON indicator  
• Signal Present indicator  
• Limit indicator  
• Thermal Protection indicator  
The cabinet is constructed using both 18 mm multi-  
layered plywood and pressure injected structural resin.  
A carrying handle is integrated into each side for easy  
loading and transport.  
Connecting and setting up the SA1532z is a breeze. It  
accepts a line-level signal via a female XLR input jack.  
CONTENTS  
INTRODUCTION ........................................................................................................................................3  
REAR PANEL DESCRIPTION ....................................................................................................................4  
HOOKUP DIAGRAM ..................................................................................................................................5  
CONNECTIONS ..........................................................................................................................................5  
PLACEMENT ................................................................................................................................................5  
Room Acoustics .................................................................................................................................................................. 6  
THERMAL CONSIDERATIONS ............................................................................................................... 6  
AC POWER .................................................................................................................................................. 6  
SERVICE INFORMATION ..........................................................................................................................7  
Warranty Service ................................................................................................................................................................7  
Troubleshooting .................................................................................................................................................................7  
Repair .................................................................................................................................................................................... 8  
CARE AND MAINTENANCE .................................................................................................................... 8  
SA1532z SPECIFICATIONS ........................................................................................................................ 9  
SA1532z LIMITED WARRANTY ...............................................................................................................11  
for more information about this and other Mackie products.  
3
Part No. 0013863 Rev. A 12/04  
©2004 LOUD Technologies Inc. All Rights Reserved. Printed in China.  
 
REAR PANEL DESCRIPTION  
1. MAIN INPUT  
This is a female XLR-type connector that  
accepts a balanced line-level signal from a  
mixing console or other signal source.  
 
 
 
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SA1532Z  
ACTIVE SOUND REINFORCEMENT  
SPEAKER SYSTEM  
2. LOOP OUT  
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This is a male XLR-type connector that  
produces exactly the same signal that is  
connected to the MAIN INPUT jack. Use it to  
daisy-chain several SA1532z's together off the  
same signal source.  
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7. THERMAL Indicator  
There is also a thermal protection circuit that mon-  
itors the internal temperature of the amplifiers and  
heatsink. If the temperature should exceed a safe oper-  
ating level, this indicator lights and the signal is muted to  
allow the amplifiers to cool. When the temperature cools  
to a safe level once again, the thermal protection circuit  
deactivates and normal operation continues.  
3. Level Control  
This controls the overall signal level at the input to  
the built-in power amplifiers. It ranges from –15 dB to  
+5 dB of gain. The center detent is 0 dB (unity gain).  
4. Power ON Indicator  
Note: Activation of the thermal protection circuit is  
an indication that you should take steps to avoid con-  
tinued thermal problems. See “Thermal Considerations”  
on page 6.  
When the POWER switch is turned on, and the  
linecord is connected to an active AC power supply, this  
indicator lights green to let you know that you’re ready  
to rock and roll. The cool blue LED on the front of the  
cabinet works in the same way.  
8. POWER Switch  
5. SIGNAL Present Indicator  
Use this switch to turn the SA1532z on and off. Make  
sure the level control is turned down before you turn it  
on.  
This LED illuminates whenever there is a signal pres-  
ent at the MAIN INPUT connector on the rear panel.  
It senses the signal just after the level control, so if  
the level control is turned down, the SIGNAL Present  
indicator turns off.  
9. AC Receptacle  
This is where you connect the AC linecord to provide  
AC power to the SA1532z’s built-in power amplifiers.  
Plug the linecord into an AC socket properly configured  
for your particular model.  
6. LIMIT Indicator  
The SA1532z has a built-in limiter that prevents the  
amplifier outputs from clipping or overdriving  
the transducers. The LIMIT indicator lights  
when the limiter is activated. It's okay for the  
LIMIT indicator to blink occasionally, but if it  
blinks frequently or lights continuously, turn  
down the level control until the LIMIT indica-  
tor only blinks occasionally.  
 
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4
 
HOOKUP DIAGRAM  
To Next  
Speaker  
To Next  
Speaker  
 
 
 
 
 
 
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SA1532Z  
ACTIVE SOUND REINFORCEMENT  
SPEAKER SYSTEM  
SA1532Z  
ACTIVE SOUND REINFORCEMENT  
SPEAKER SYSTEM  
SA1532Z  
ACTIVE SOUND REINFORCEMENT  
SPEAKER SYSTEM  
SA1532Z  
 
ACTIVE SOUND REINFORCEMENT  
SPEAKER SYSTEM  
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Left  
Right  
Line level  
Output  
Line level  
Output  
1202-VLZPRO  
Mixer or  
Preamplifier  
DAISY-CHAINING MULTIPLE SA1532z'S  
The LOOP OUT jack is wired straight from the MAIN  
INPUT connector — there is no electronic circuitry  
between — so the signal coming out of the LOOP OUT  
jack is exactly the same as the signal going in.  
CONNECTIONS  
The SA1532z has one female XLR input that accepts  
a balanced line-level signal. When connecting a balanced  
signal, be sure it’s wired per AES (Audio Engineering  
Society) standards:  
PLACEMENT  
XLR  
The SA1532z speaker is designed to sit on the floor or  
stage.  
Hot (+)  
Cold (–)  
Pin 2  
Pin 3  
WARNING: The cabinet has no rig-  
ging points and is not suitable for rig-  
ging. NEVER attempt to suspend the  
SA1532z by its handles. The SA1532z  
should never be pole-mounted.  
Shield (Ground) Pin 1  
You can create a horizontal array by placing the cabi-  
nets side-by-side. However, you should have a good un-  
derstanding of the relationship between the splay angle  
(the angle between the facing sides of the cabinets),  
the on-axis power, and frequency cancellation effects  
between cabinets.  
When two cabinets are placed side-by-side, the actual  
splay angle is 20º (determined by a 10º angle on each  
cabinet side). As the splay angle increases toward the  
angle of horizontal coverage (90º for the SA1532z), the  
on-axis power decreases, but the frequency response  
becomes smoother as the comb-filtering effects (caused  
by the interaction in the area of double-coverage)  
decrease.  
Balanced XLR Connectors  
There is also a male XLR connector labeled LOOP  
OUT. This is also wired according to the above AES  
standard.  
The LOOP OUT connector allows you to connect  
more than one SA1532z to your system. Simply plug the  
signal source (i.e., mixer output) into the first MAIN  
INPUT jack, and patch that speaker’s LOOP OUT jack  
to the next MAIN INPUT jack, and so on, daisy-chaining  
multiple speakers.  
As with any powered components,  
protect them from moisture. If you  
are setting them up outdoors, make  
sure they are under cover if you  
expect rain.  
5
 
Room Acoustics  
THERMAL CONSIDERATIONS  
The SA1532z loudspeakers are designed to sound as  
neutral as possible; that is, to reproduce the input signal  
as accurately as possible.  
The SA1532z has three powerful built-in amplifiers  
capable of producing a combined 1300 watts of power.  
As amplifiers produce heat, it is important to dissipate  
the heat as quickly as possible. This results in increased  
reliability and longevity for the amplifier.  
Room acoustics play a crucial role in the overall per-  
formance of a sound system. Here are some additional  
placement tips to help overcome some typical room  
problems that might arise:  
The amplifier module is mounted on a large heatsink,  
which is cooled by convection where cool air is drawn  
through it’s fins, carrying the heat away. In order for this  
convection cooling to work efficiently, it is important  
to provide adequate airspace behind the loudspeaker.  
When you position the SA1532z, we recommend leaving  
at least six inches of air space behind it.  
Avoid placing loudspeakers in the corners of a  
room. This increases the low frequency output and  
can cause the sound to be muddy and indistinct.  
Avoid placing loudspeakers against a wall. This, too,  
increases the low frequency output, though not as  
much as corner placement. However, if you do need  
to reinforce the low frequencies, this is a good way  
to do it.  
In the unlikely event of the amplifier overheating, a  
built-in thermal switch will activate, which mutes the  
signal and lights the THERMAL LED. When the amplifi-  
er has cooled down to a safe operating temperature, the  
thermal switch resets itself, and the SA1532z resumes  
normal operation.  
Avoid placing the speakers directly on a hollow  
stage floor. A hollow stage can resonate at certain  
frequencies, causing peaks and dips in the fre-  
quency response of the room. It’s better to place the  
loudspeakers on a sturdy table or stand designed to  
handle the weight of the SA1532z.  
If the thermal switch activates frequently, try turning  
down the level control a notch or two on the mixing con-  
sole (or the back of the SA1532z) to avoid overheating  
the amplifier.  
Position the loudspeakers so the high-frequency  
drivers are 2 to 4 feet above ear level for the audience  
(make allowances for a standing/dancing in the aisles  
audience). High frequencies are highly directional  
and tend to be absorbed much easier than lower  
frequencies. By providing direct line-of-sight from the  
loudspeakers to the audience, you increase the over-  
all brightness and intelligibility of the sound system.  
If the temperature in the room is too high, it could  
cause the amplifier to overheat. In this case, you should  
try aiming a fan at the rear panel to move more air  
through the heatsink fins.  
AC POWER  
Highly reverberant rooms, like many gymnasiums  
and auditoriums, are a nightmare for sound system  
intelligibility. Multiple reflections off the hard walls,  
ceiling, and floor play havoc with the sound. Depend-  
ing on the situation, you may be able to take some  
steps to minimize the reflections, such as putting  
carpeting on the floors, closing draperies to cover  
large glass windows, or hanging tapestries or other  
materials on the walls to absorb some of the sound.  
Be sure the SA1532z is plugged into an outlet that  
is able to supply the correct voltage specified for your  
model. If the voltage should drop below 97% of the spec-  
ified line voltage, the built-in amplifiers will no longer  
be able to supply rated power. (They will continue to  
operate down to 80% of the rated line voltage, but won’t  
reach full power, resulting in lower headroom.)  
Be sure the electrical service can supply enough am-  
perage for all the components connected to it.  
However, in most cases, these remedies are not possi-  
ble or practical. So what do you do? Making the sound  
system louder generally doesn’t work because the  
reflections become louder, too. The best approach is to  
provide as much direct sound coverage to the audience  
as possible. The farther away you are from the speaker,  
the more prominent will be the reflected sound.  
We recommend that a stiff (robust) supply of AC  
power be used because the amplifiers place high cur-  
rent demands on the AC line. The more power that is  
available on the line, the louder the speakers will play  
and the more peak output power will be available for  
cleaner, punchier bass. A suspected problem of “poor  
bass performance” is often caused by a weak AC supply  
to the amplifiers.  
Use more speakers strategically placed so they are  
closer to the back of the audience. If the distance  
between the front and back speakers is more than  
about 100 feet, you should use a delay processor to  
time-align the sound. (Since sound travels about  
1 foot per millisecond, it takes about 1/10 of a  
second to travel 100 feet.)  
Never remove the ground pin on  
the power cord of the SA1532z or  
any other component. This is very  
dangerous.  
6
 
SERVICE INFORMATION  
Warranty Service  
Poor bass performance  
Check the polarity of the connections between the  
mixer and the loudspeakers. You may have your  
positive and negative connections reversed at one  
end of one cable, causing one loudspeaker to be  
out-of-phase.  
Details concerning warranty service are spelled out  
on page 11 of this manual.  
If you think your loudspeaker has a problem, please do  
everything you can to confirm it before calling for service,  
including reading through the following Troubleshooting  
section. Doing so might save you from being deprived of  
your Mackie loudspeaker.  
Poor sound  
Is it loud and distorted? Make sure that you’re not  
overdriving a stage in the signal chain. Verify that  
all level controls are set properly.  
Of all Mackie products returned for service (which is  
hardly any at all), many are coded “CND” — Could Not  
Duplicate— which usually means the problem lay some-  
where else in the system. The following troubleshooting  
tips may sound obvious, but here are some things you  
can check:  
Is the input connector plugged completely into the  
jack? Be sure all connections are secure. It’s a good  
idea to periodically clean all electrical connections  
with a non-lubricating electrical contact cleaner.  
Troubleshooting  
Noise  
Make sure all connections to the active loudspeak-  
ers are good and sound.  
No power  
Make sure none of the signal cables are routed near  
AC cables, power transformers, or other EMI-induc-  
ing devices.  
Our favorite question: Is it plugged in? Make sure  
the AC outlet is live (check with a tester or lamp).  
Our next favorite question: Is the POWER switch  
on? If not, try turning it on.  
Is there a light dimmer or other SCR-based device  
on the same AC circuit as the SA1532z? Use an AC  
line filter or plug the SA1532z into a different AC  
circuit.  
Is the POWER LED on the rear panel glowing  
green? If not, make sure the AC outlet is live. If so,  
refer to “No sound” below.  
The internal AC line fuse may be blown. This is not  
a user serviceable part. If you suspect the AC line  
fuse is blown, please see the "Repair" section next.  
Hum  
Try disconnecting the cable connected to the MAIN  
INPUT jack. If the noise disappears, it could be  
a “ground loop,” rather than a problem with the  
SA1532z. Try some of the following troubleshooting  
ideas:  
No sound  
Is the input level control for the input source  
turned all the way down? Verify that all the volume  
controls in the system are properly adjusted.  
Use balanced connections throughout your  
system for the best noise rejection.  
Is the signal source working (and making union  
scale)? Make sure the connecting cables are in good  
repair and securely connected at both ends. Make  
sure the output volume (gain) control on the mixing  
console is turned up sufficiently to drive the inputs of  
the speaker.  
Whenever possible, plug all the audio equip-  
ment’s linecords into outlets which share a common  
ground. The distance between the outlets and the  
common ground should be as short as possible.  
Make sure the mixer does not have a Mute on or a  
Processor loop engaged. If you find something like  
this, make sure the volume/gain is turned down  
before disengaging the offending switch.  
Is the THERMAL indicator lit red on the rear panel?  
Make sure there is at least six inches of free space  
behind the SA1532z.  
7
 
Repair  
Service for Mackie products is available at a factory-  
authorized service center. Service for Mackie products  
outside the United States can be obtained through local  
dealers or distributors.  
8. We’ll try to fix the loudspeaker within five business  
days. Once it is repaired, we’ll ship it back the same  
way in which it was received. This paragraph does  
not necessarily apply to non-warranty service.  
If your SA1532z needs service, please follow these  
instructions:  
Note: You must have a sales receipt from an Autho-  
rized Mackie Dealer to qualify for a warranty repair.  
1. Review the preceding troubleshooting suggestions.  
Please.  
2. Call Tech Support at 1-800-898-3211, 7 am to 5 pm  
PST, to explain the problem in detail. They will ask  
you all sorts of impertinent questions in the hope  
of sorting out the problem. If it appears that the  
SA1532z needs repair, you will be given a Service  
Request Number. Have your loudspeaker’s serial  
number ready. You must have a Service Request  
Number before you can obtain service at a factory-  
authorized service center.  
CARE AND MAINTENANCE  
Your Mackie loudspeakers will provide many years of  
reliable service if you follow these guidelines:  
Avoid exposing the loudspeakers to  
moisture. If they are set up out-  
doors, be sure they are under cover  
if you expect rain.  
3. Keep this user’s manual and the detachable line-  
cord. We don’t need them to repair the loudspeaker.  
Avoid exposure to extreme cold (below freezing  
temperatures). If you must operate the loud-  
speakers in a cold environment, warm up the voice  
coils slowly by sending a low-level signal through  
them for about 15 minutes prior to high-power  
operation.  
4. Pack the loudspeaker in its original packaging,  
including protective wrap, endcaps, and box. This  
is VERY IMPORTANT. When you call for the Service  
Request Number, please let Tech Support know if  
you need new packaging. Mackie is not responsible  
for any damage that occurs due to non-factory  
packaging.  
Use a slighty damp cloth with a mild soap solution  
to clean the cabinets. Only do this when the power  
is turned off. Avoid getting moisture into any of the  
openings of the cabinet, particularly where the driv-  
ers are located.  
5. Include a legible note stating your name, shipping  
address (no P.O. boxes), daytime phone number,  
Service Request Number, and a detailed description  
of the problem, including how we can duplicate it.  
6. Write the Service Request Number in BIG  
PRINT on top of the box. Product shipped with-  
out the Service Request Number will be refused.  
7. Tech Support will tell you where to ship the loud-  
speaker for repair. We suggest insurance for all  
forms of cartage.  
Need Help?  
You can reach a technical support representative  
Monday through Friday  
from 7 AM to 5 PM PST at:  
1-800-898-3211  
After hours, visit www.mackie.com and click Support,  
or email us at: [email protected]  
8
 
SA1532z SPECIFICATIONS  
Acoustic Performance  
Safety Features  
Input Protection  
Low frequency dynamic bass  
protection, rms limiting, power  
supply and amplifier thermal  
protection  
Frequency Range (–10 dB)  
38 Hz–20 kHz  
Frequency Response (–3 dB)  
47 Hz–18 kHz  
Horizonal Coverage Angle (–6 dB)  
90º averaged 2 kHz to 10 kHz  
Vertical Coverage Angle (–6 dB)  
40º averaged 2 kHz to 10 kHz  
Directivity Factor; DI (Q)  
11.1 (12.9) averaged 2k Hz to 10 kHz  
Max SPL long-term 135 dB @ 1m  
Display LEDs  
Power ON, Signal Present, Limit,  
Thermal (cool down auto-reset)  
Construction Features  
Basic Design  
Material  
Finish  
Trapezoidal, 10º sides  
13-ply Baltic birch, resin end caps  
Wear-resistant textured black  
PVC vinyl  
One on each side, one top, one bottom  
Perforated metal with weather-  
resistant coating  
Max SPL peak  
138 dB @ 1m  
Crossover Points  
700 Hz, 3000 Hz  
Handles  
Grille  
Input/Output  
Input Type  
Input Impedance  
Loop-Through  
Female XLR Balanced/Unbalanced  
50 kohms balanced  
Male XLR Balanced/Unbalanced  
(parallel with input)  
Physical Properties  
Height  
50.0 in/127.0 cm  
19.1 in/48.5 cm  
13.9 in/35.3 cm  
18.1 in/46.0 cm  
132 lb/60 kg  
Level Control  
Rotating knob (–15 to +5 dB),  
center detent at 0 dB  
Front Width  
Rear Width  
Depth  
Weight  
Mounting Methods  
High-Frequency Section  
Voice Coil Diameter 1.75 in/44 mm  
Horn Exit Diameter 1.0 in/25 mm  
Floor mount only.  
The SA1532z should never be pole-mounted.  
The cabinet has no rigging points and is not  
suitable for flying. Never attempt to suspend the  
cabinet by its handles.  
Phase Plug  
3-slot optimized geometry  
Diaphragm Material Titanium  
Magnet Material  
Neodymium  
Mid-Frequency Section  
Diameter  
Phase Plug  
6.0 in/152 mm  
Optimized geometry  
Disclaimer  
Since we are always striving to make our products better by in-  
corporating new and improved materials, components, and manufac-  
turing methods, we reserve the right to change these specifications  
at any time without notice.  
Diaphragm Material Epoxy-reinforced cellulose  
Magnet Material Neodymium  
Low-Frequency Section  
“Mackie” and the “Running Man” figure are registered trademarks  
of LOUD Technologies Inc.  
Number of Drivers  
Woofer Diameter  
2
15.0 in/381 mm  
Voice Coil Diameter 3.0 in/75 mm  
Diaphragm Material Epoxy-reinforced cellulose  
All other brand names mentioned are trademarks or registered  
trademarks of their respective holders, and are hereby acknowledged.  
Magnet Material  
Ferrite  
Power Amplifiers  
Low-Frequency Power Amplifier  
Rated Power  
Rated THD  
Design  
1100 watts rms  
< 0.03%  
Class G, Hybrid  
Mid and High-Frequency Power Amplifiers  
Rated Power  
Rated THD  
Design  
100 watts rms  
< 0.03%  
Class AB  
Line Input Power  
US  
120V, 60Hz  
Recommended Amperage Service:  
20 amps  
16 amps  
Europe  
230V, 50Hz  
Recommended Amperage Service:  
AC Connector  
3-pin IEC 250 VAC  
©2004 LOUD Technologies Inc.  
All Rights Reserved.  
9
 
SA1532z Frequency Response On-Axis  
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SA1532z Beamwidth vs. Frequency  
SA1532z Directivity vs. Frequency  
 
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Frequency (Hz)  
 
SA1532z Dimensions  
 
 
 
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SA1532Z  
ACTIVE SOUND REINFORCEMENT  
SPEAKER SYSTEM  
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50.0 in/  
13.9 in/  
127.0 cm  
35.3 cm  
 
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18.1 in/  
46.0 cm  
19.1 in/  
48.5 cm  
19.1 in/  
48.5 cm  
10  
 
SA1532z LIMITED WARRANTY  
Please keep your sales receipt in a safe place.  
A. LOUD Technologies Inc. warrants all materials,  
workmanship and proper operation of this product for a  
period of five years from the original date of purchase with  
the following exception: warranty on all its loudspeaker  
components including woofers and compression drivers  
are only warranted for two years. If any defects are found  
in the materials or workmanship or if the product fails to  
function properly during the applicable warranty period,  
LOUD Technologies, at its option, will repair or replace the  
product. This warranty applies only to equipment sold  
and delivered within the U.S. by LOUD Technologies  
Inc. or its authorized dealers.  
F. Any products returned to one of the LOUD Technologies  
factory-authorized service centers and deemed eligible for  
repair or replacement under the terms of this warranty will  
be repaired or replaced within thirty days of receipt. LOUD  
Technologies and its authorized service centers may use  
refurbished parts for repair or replacement of any product.  
Products returned to LOUD Technologies that do not meet  
the terms of this Warranty will be not be repaired unless  
payment is received for labor, materials, return freight,  
and insurance. Products repaired under warranty will be  
returned freight prepaid by LOUD Technologies to any  
location within the boundaries of the USA.  
B. Failure to register online or return the product  
G. LOUD Technologies warrants all repairs performed  
for 90 days or for the remainder of the warranty period.  
This warranty does not extend to damage resulting from  
improper installation, misuse, neglect or abuse, or to  
exterior appearance. This warranty is recognized only if  
the inspection seals and serial number on the unit have not  
been defaced or removed.  
registration card will not void the five-year warranty.  
C. Service and repairs of Mackie products are to be  
performed only at a factory-authorized facility (see D  
below). Unauthorized service, repairs, or modification will  
void this warranty. To obtain repairs under warranty, you  
must have a copy of your sales receipt from the authorized  
Mackie dealer where you purchased the product. It is  
necessary to establish purchase date and determine whether  
your Mackie product is within the warranty period.  
H. LOUD Technologies assumes no responsibility for the  
quality or timeliness of repairs performed by an authorized  
service center.  
D. To obtain factory-authorized service:  
I. This warranty is extended to the original purchaser and  
to anyone who may subsequently purchase this product  
within the applicable warranty period. A copy of the  
original sales receipt is required to obtain warranty repairs.  
1. Call Mackie Technical Support at 800/898-3211,  
7 AM to 5 PM Monday through Friday (Pacific Time)  
to get a Service Request Number. Products returned  
without a Service Request Number will be refused.  
J. This is your sole warranty. LOUD Technologies does  
not authorize any third party, including any dealer or  
sales representative, to assume any liability on behalf of  
LOUD Technologies or to make any warranty for LOUD  
Technologies Inc.  
2. Pack the product in its original shipping carton. Also  
include a note explaining exactly how to duplicate the  
problem, a copy of the sales receipt with price and date  
showing, and your return street address (no P.O. boxes  
or route numbers, please!). If we cannot duplicate the  
problem or establish the starting date of your Limited  
Warranty, we may, at our option, charge for service time.  
K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE  
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC.  
AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS  
AND IMPLIED, INCLUDING THE WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. THE WARRANTY GIVEN ON THIS PAGE  
SHALL BE STRICTLY LIMITED IN DURATION TO FIVE  
YEARS FROM THE DATE OF ORIGINAL PURCHASE  
FROM AN AUTHORIZED MACKIE DEALER. UPON  
EXPIRATION OF THE APPLICABLE WARRANTY PERIOD,  
LOUD TECHNOLOGIES INC. SHALL HAVE NO FURTHER  
WARRANTY OBLIGATION OF ANY KIND. LOUD  
TECHNOLOGIES INC. SHALL NOT BE LIABLE FOR ANY  
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES  
THAT MAY RESULT FROM ANY DEFECT IN THE MACKIE  
PRODUCT OR ANY WARRANTY CLAIM. Some states do  
not allow exclusion or limitation of incidental, special,  
or consequential damages or a limitation on how long  
warranties last, so some of the above limitations and  
exclusions may not apply to you. This warranty provides  
specific legal rights and you may have other rights which  
vary from state to state.  
3. Ship the product in its original shipping carton,  
freight prepaid to the authorized service center. The  
address of your closest authorized service center will be  
given to you by Technical Support.  
IMPORTANT: Make sure that the Service Request  
Number is plainly written on the shipping carton.  
E. LOUD Technologies reserves the right to inspect  
any products that may be the subject of any warranty  
claims before repair or replacement is carried out. LOUD  
Technologies may, at our option, require proof of the  
original date of purchase in the form of a dated copy  
of the original dealer’s invoice or sales receipt. Final  
determination of warranty coverage lies solely with LOUD  
Technologies.  
11  
 
16220 Wood-Red Road NE • Woodinville, WA 98072 • USA  
US and Canada: 800.898.3211  
Europe, Asia, Central and South America: 425.487.4333  
Middle East and Africa: 31.20.654.4000  
Fax: 425.487.4337 • www.mackie.com  
 

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